Remote IT Support Services

Vissensa is a proud provider of Remote IT Support Services, offering a range of IT Services to businesses across the UK & Beyond.

Give your business the boost it needs with Remote IT Support Services from Vissensa.

With offices across the UK, Vissensa provides Remote IT Support Services to a number of companies across the UK, and even internationally. We have over a decade of first-hand experience, working with businesses of all sizes across a wide range of industries. We are exceedingly proud of our reputation as their chosen IT Support partner.

Our team of IT experts will deliver the specific services required for your business and will support your journey into the world of IT, regardless of whichever step you are currently at. Our deep knowledge of a wide variety of products and services mean we are the perfect partner to provide Remote IT Support services to your business.

That’s exactly what we did for Christopher Jones Wealth Management…

Speak to a Local IT Expert

We will never sell your data and we promise to keep your details safe and secure. For further details on how your data is used and stored please view our privacy policy.

IT Services Available

Remote IT Support

Remote IT Support

Your on-hand experts to support your IT queries.

Remote IT Support

Experts In Microsoft 365

Enabling collaboration across your business with leading products from Microsoft 365

remote it support services

Data Security Services

Let us help you secure your IT Infrastructure by preventing and offsetting phishing or hacking attempts.

Remote IT Support

Hardware and Software Solutions

We can source the IT equipment you need so you only have to focus on the job at hand.

remote it support services

Remote IT Help

Vissensa can help your organisation with Vissensa’s Remote IT help. From managed IT services, IT support queries or consultancy services, we can assist your business and plan the right path for your digital transformation to a cloud or colocation environment.

As one of the leading Remote IT support Providers in the UK, our aim is to improve efficiency, reduce costs and introduce innovative technology, that future-proofs your business and scales with it.

remote it support services Microsoft 365

Microsoft Remote IT Support Services

Vissensa helps organisations with purchasing Microsoft NCE packages that suit their business needs, as well as helping to implement these solutions within their business.

We also support existing Microsoft 365 users, helping them get the most value from their current applications. We provide an online training portal, guides and helpdesk support service to give you peace of mind that the business is maximising its return on investment and ensuring that Microsoft 365 is used to its fullest potential.

remote it support services

Remote IT Security

Use our experience to help protect your business from cyber threats.

We can provide Remote IT Security Solutions for your organisation, utilising features such as: advanced email protection for Microsoft 365, anti-phishing protection, cyber fraud defence, malware/link protection and spam filtering. Adding an additional level of security due to cyber criminals continually innovating each day, Advanced Threat Protection will scan any email attachments in real-time. So even if something gets through, you know what to avoid.

The Remote IT Security Solution provided will depend on your needs, the type of data you use and the infrastructure set up you have. Whether that means cloud security, storage encryption, protecting your email or network connectivity we can work with you to find the bespoke solution that is perfect for your business. 

remote it support services

Hardware and Software Services

Vissensa can help you source any equipment you may need. Whether you are looking for PCs, firewalls, switches or even that latest piece of software your business desperately needs.

We can source the right hardware for your needs and use our technical expertise and knowledge to ensure that your equipment arrives with software pre-built, ready for you to turn on and start using. We even have access to Tech as a Service (TaaS) options for you where you can stagger your spend across multiple months.

Refurbished Laptops

If you are looking for a slightly greener way to bring new hardware to your organisation, Vissensa can also help. We provide refurbished laptops, built ready for you to use, as good as new.

Remote IT Support Company Partner to a wide range of Industries

The Benefits of Expert IT Support

  • Remote & On-Site Capabilities: Providing a range of onsite and remote IT Support services
  • Rapid Response times: Industry standard Managed Service SLA to provide peace of mind when it comes to IT Services
  • No Unnecessary IT Jargon: One of the main benefits of outsourcing IT Support – putting IT into terms that are easy to understand!
  • Advice & Guidance whenever you need it: Dedicated Account Manager to help find the right fix to your problems!
  • Packages to suit your budget: Wide range of Remote IT Support Pricing packages, Fixed-per-user, or in a Block Hours format – you choose!
remote it support services

Pricing Packages for businesses

Fixed Price Per User Model

  • Fixed Price per User per Month
  • UK Based Helpdesk
  • Onsite and Remote IT Support Available
  • Highly Skilled Technical Team
  • Bolt-ons Available if Required

Monthly Cost

Priced Per User

Block Hours Support Model

  • Range of Block Hours Available
  • UK Based Helpdesk
  • On-site and Remote IT Support Available
  • Highly Skilled Technical Team
  • Bolt-ons Available if Required

One-off
Cost

Priced Per Hours

Infrastructure Management

  • Monitoring, Patching and Reporting
  • UK Based Helpdesk
  • Monthly Scheduling and Requests
  • Highly Skilled Technical Team
  • Bolt-ons Available if Required

Monthly Cost

Priced Per Devices

Configuration Summary Document

  • Review of Existing IT
  • Detailed Documentation With Recommendations
  • Health Check of Systems
  • Completed via Remote and On-Site Engineers
  • Highly Skilled Technical Team

One-off
Cost

Priced by Review

FAQ

How much does Remote IT Support Cost?

Remote IT Support costs vary depending on the service you require, and whether you opt for a fixed-per-user or block hours model. Luckily, Vissensa provide both of these options. Click here to find out more...

Can you help with Remote IT Security?

Remote IT Security Solutions will be dependent on the needs of your organisation, the type of data you use and the infrastructure set up you have. So whether that means cloud security, storage encryption, protecting your email or network connectivity we can work with you to find the right security solution. Find out more...

What remote IT support services are possible?

Other than installing Hardware at your premises or in a data centre we can offer a full range of remote IT support services from helpdesk, Microsoft 365, cloud, data security and more.  Find out more here....