Vissensa Cookies Policy

What is a cookie?

We use cookies on our website to distinguish you from other users. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device. Cookies contain information that is transferred to your computer's hard drive.

Cookies used on our website

We use the following types of cookies on our website:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or submit an order.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors to our website and to see how visitors navigate our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are easily finding what they are looking for.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. This creates a profile of your activity. We will use this information to make our website and advertising more relevant to your interests. We may also share this information with third parties (Google Analytics, as explained below) so that they can better target their advertising to you.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose
_key HubSpot When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
__cfduid HubSpot Set by HubSpot’s content delivery network (Cloudflare) to detect malicious visitors to our website.
__cfruid HubSpot Set by HubSpot’s content delivery network (Cloudflare) to control the amount of incoming and outgoing traffic to or from the network.
hs_ab_test HubSpot Used to consistently serve visitors the same version of an A/B test page they’ve seen before.
__hs_do_not_track HubSpot Prevents the tracking code from sending any non-anonymised information to HubSpot.
hs_langswitcher_choice HubSpot Used to save the visitor’s selected language choice when viewing pages in multiple languages.
hs-membership-csrf HubSpot Controls access to HubSpot-hosted pages, blogs and knowledge base articles.
hs-messages-hide-welcome-message HubSpot Prevent the HubSpot chat widget welcome message from appearing again for one day after it is dismissed.
hs-messages-is-open HubSpot Used to determine and save whether the HubSpot chat widget is open for future visits.
__hsmem HubSpot Set when visitors log in to a HubSpot-hosted site.
__hs_opt_out HubSpot Used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
__hssc HubSpot Tracks visitors’ sessions.
__hssrc HubSpot Determines if the visitor has started a new session or not.
__hstc HubSpot Tracks visitors by recording the domain, utk, timestamp of first visit, timestamp of last visit, timestamp of current visit, and session number.
HubSpotutk HubSpot Tracks a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
messagesUtk HubSpot Tracks you contacting us using HubSpot’s chatflow tools. Recovers your conversation history with us if you return to our website.
__zlcmid Zopim This cookie is managed by Zendesk Chat (formerly called Zopim), a tool which enables us to provide our live chat service. It allows us to continue chatting with users across multiple pages.
_gat_gtag_UA_150036215_1 Google Analytics Used to collect statistics information.
_gat Google Analytics Used to throttle request rate.
_ga Google Analytics Used to distinguish users.
_gid Google Analytics Used to distinguish users.

Third party cookies

We use third party Google Analytics cookies on our website. For more information about how Google uses the collected data please visit https://policies.google.com/technologies/partner-sites. You can deactivate the use of these third party cookies using Google’s ad services page: https://adssettings.google.com/.

Disabling cookies

With the exception of strictly necessary cookies, we will ask for your consent before setting cookies on your device. Additionally, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note that if you block all cookies (including strictly necessary cookies) then our website may not function properly on your device. In particular, you may be prevented from submitting an order with us.

How we use your personal data

For information about how we process your personal data, please refer to our Privacy Policy at https://www.vissensa.com/privacy-policy/.