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FortinetOutsourced IT Support Services
Vissensa is made up of a dedicated team of IT and Cloud experts with decades of combined experience, that provide a range of Outsourced IT Support Services.
Support Models
Pricing
Contact
Drive Your Business Forward with the Right Outsourced IT Support Services
For years, Vissensa has been proudly helping customers to reduce their costs, improve efficiency and introduce innovative products and solutions that keep their businesses at the forefront of technology.
Our team of highly dedicated and experienced staff can help you identify the right business IT Support packages, as well as making sure you have the correct tools in place to enable collaborative remote working. Just give us a call, and we’ll be happy to explore your options.
Industry-Leading Outsourced IT Support Services
We’re on-hand to solve IT issues as soon as they arise, so you can focus on your business
Enable collaboration across your business with all the leading products from Microsoft 365
We can maintain, source, and purchase any hardware and software equipment you need
We offer advanced email protection, cyber fraud defence, threat / malware and link protection, anti-phishing protection, and spam filtering
The Benefits of Outsourced IT Support
Cost Effective Outsourced IT Support Utilising Our Helpdesk When Needed
Fast Response Times From The Helpdesk- Not Added To A To Do List
Specialist Expertise Where Our Team Are Trained And Have Tangible Experience
Outsourced IT Support Services 24/7 365. Your IT Systems Are Always Monitored And Protected
Strategic Tried And Tested Best Practice Approach To Outsourced IT Services.
Flexible Contracts and Multiple Outsourcing IT Support Models To Suit Your Business Needs
CASE STUDIES
Outsourced IT Support Services Case Studies
Looking for an outsourced IT support services package? Vissensa supports a variety of businesses across multiple industries. Take a look to see what we do for some of our customers, maybe it’s similar to the help you need?
Outsourced IT Support Pricing Packages
Flexible Outsourced IT Support Models
Whether it’s troubleshooting minor IT problems with our IT helpdesk or planning your IT strategy with one of our technical experts, Vissensa offers flexible IT solutions to suit all sizes of business, which is one of the main benefits of outsourcing IT support services!
We provide fixed prices per user to keep things simple, and easy to budget for. If you’re confident enough on your own, but want the security of knowing we’re on hand should you need us – we can provide block hours of support to help with problems as and when they arise.
Fixed Price Per User Model
- Fixed Price per User per Month
- UK Based Helpdesk
- Remote and Onsite IT Support Available
- Highly Skilled Technical Team
- Bolt-ons Available if Required
Monthly Cost
Priced Per User
Block Hours Support Model
- Range of Block Hours Available
- UK Based Helpdesk
- Remote and On-site IT Support Available
- Highly Skilled Technical Team
- Bolt-ons Available if Required
One-off
Cost
Priced Per Hours
Infrastructure Management
- Monitoring, Patching and Reporting
- UK Based Helpdesk
- Monthly Scheduling and Requests
- Highly Skilled Technical Team
- Bolt-ons Available if Required
Monthly Cost
Priced Per Devices
Configuration Summary Document
- Review of Existing IT
- Detailed Documentation With Recommendations
- Health Check of Systems
- Completed via Remote and On-Site Engineers
- Highly Skilled Technical Team
One-off
Cost
Priced by Review
Outsourced IT Support Models
Fixed Price Model
Vissensa’s “fixed price per user, per month" model provides our customers with an IT Service that’s easy to understand and easy to budget for.
Customers on this package are able to utilise IT help desk outsourcing for help with any issues, as and when they arise with applicable IT Support Service Level Agreement in place, without worrying about incurring any extra costs or using a block of bank hours.
Block Hours Model
Vissensa’s “block hour" model is perfect for customers who wish to call upon us for occasional support, for example if an issue arises that is beyond their capabilities.
This model suits businesses that don’t need to be outsourcing IT Help Desk Support consistently, for example if they already have an IT Manager/Engineer in place and only need extra resource occasionally, or for smaller business with less IT demands.
Infrastructure and Hardware Management Services
Vissensa’s highly skilled team have experience across a wide range of vendors and technologies, and provide monthly services to on-premise and off-site hardware.
When it comes to monitoring, updating, patching and the ongoing management of your hardware, you can be confident in Vissensa’s expert team. Our goal is help alleviate operational issues by freeing up your time, and reporting on your key IT hardware.
Map your IT Provision
As business evolves, so should you. Vissensa’s also provides as part of our IT Support Service, the ability for a Configuration Summary Document (CSD) will provide you with a complete map of your IT provision, and identifies how it can act as a catalyst for Digital Transformation.
If you have an ongoing support package with Vissensa and you make changes to your IT infrastructure – your CSD is updated alongside as a living document. With an up to date CSD in place, the way you manage your IT will change forever.
IT Support Services Near You
Speak to the team about IT Support
Are you ready to chat to an expert about your IT Support options? Great! Our team is here to provide advice and guidance and will identify the right package for your business and your budget.
We have years of experience supporting businesses of all sizes (from two man start-ups, to global organisations!) so simply complete this short form, and a member of the team will be in touch soon.
We will never sell your data and we promise to keep your details safe and secure. For further details on how your data is used and stored please view our privacy policy.
FAQ
How much does Outsourced IT Support Services Cost?
Outsourced IT Support Services costs can vary depending on the service you require, and whether you opt for a fixed-per-user or block hours model. Luckily, Vissensa provide both of these options. Click here to find out more...
What Outsourced IT Support Services are possible?
Other than installing Hardware at your premises or in a data centre we can offer a full range of remote IT support services from helpdesk, Microsoft 365, cloud, data security and more. Find out more here....
