Challenges for Community First
Serving a large county, such as Hampshire, the charity requires several operating bases spread across the county – from the New Forest in the West to Havant in the East, Fareham in the South to Basingstoke in the North – with transport hubs and offices in between. These offices are either manned by full-time Community First employees, or volunteers who give their time to support the charities work, and all need reliable IT systems and connections to core applications to be able to provide the service.
As the types of services and support that Community First offer varies widely, their operations and infrastructure must follow this diversity, catering for transport logistics and booking systems, leisure centre activities and booking, membership fees, and course design and operation, to highlight just a few.
Behind these services are all the usual administrative duties that comes with running any business, however, for Community First there is also the added challenge of charity specific requirements. These include running, organising a large volunteer network, and making provisions for safeguarding processes of vulnerable service users.
Community First services and programmes include:
- Developing membership of community and voluntary organisations
- Training and course development
- Transport services
- Wellbeing that covers Home Services, Health Forums, Young Carers, Health Walks, START, and Prescribing Networks